Delivery The goods are sent as parcel post with GLS to Denmark and Sweden. The goods are packed and sent within 1-2 working days.
Delivered to Sweden and Denmark.
All transactions made via this website take place between you, as a customer, and:
Scansport A / S Tinvej 3 3060 Espergærde Email: kontakt@yonexshop.dk CVR: 12825293 Bank: Sydbank Account: Reg 6748 Account 0001126927 IBAN: DK3167480001126927 SWIFT code: SYBKDK22
Order: On www.yonexshop.dk you can only order items via our website. If you have inquiries about items that are not on the page, you are always more than welcome to contact us. Trades with children and young people under the age of 18 can only be entered into by parents or others who can legally trade on behalf of the child or young person
A purchase is made as follows:
- Find the items: You have several options when you shop at Yonexshop.dk. In the menu on the left, you can click on the item group you want to find items from. Or you can search for items in the search box under the menu.
- Put in the shopping cart: Once you have found the items you want, you can click on buy and thereby put them in the shopping basket. You can always follow the contents of the shopping cart at the top left.
- Ordering: Once you have put the items in the basket you want, click on the link at the top of the page called "To checkout".
- Then you go to the checkout and enter data about yourself and where the package is going. Finally, you choose how the order is to be paid.
- Your order is now complete and it will be shipped as soon as possible.
When you shop with www.yonexshop.dk agreements are entered into in the following languages: Danish
It is possible to see previous orders by logging in to your account. Here you can also print old invoices.
Prices: Free-standing sale prices incl. 25% VAT. Prices are daily prices. Payment Yonexshop.dk uses a payment gateway from QuickPay. The communication with this payment solution has been tested by PBS. All card data is sent encrypted.
You can pay with:
- Dankort (0, -)
- Visa (1.50%)
- JBC (3.75%)
- American Express (1.25%)
- Maestro (1.50%)
- Mastercard (1.50%)
Order confirmation All orders are confirmed automatically (by email).
Freight All orders over DKK 500 are sent free of charge.
Orders under DKK 500 are subject to DKK 39 in shipping.
Right of withdrawal: You always have a 30 day right of withdrawal when you shop www.yonexshop.dk
The right of withdrawal runs from the day you received your item. The right of withdrawal can only be exercised if the item is returned in substantially the same condition and quantity. The right of withdrawal thus lapses if you use the product in a way that clearly impairs the product's sales value significantly.
You can undo a product even if the item has been used.
An item is only used if it is used beyond what is possible by trying out an item in a physical store.
If the product has been used, a concrete assessment must be made of what the product as used can be sold for to another consumer. Any impairment must not be returned to the consumer.
When the right of withdrawal is exercised, you must pay the postage yourself to send the item back. The item can be sent to:
Scansport A / S
Att: Yonexshop
Tinvej 3
3060 Espergærde
You can also regret by refusing to receive the item at the post office, or deliver it in person at the above address by prior arrangement.
When you regret your purchase, the purchase price will of course be refunded to you. This is done by a transfer to the card used for payment or to your bank account, once we have received the item back and checked that it complies with the rules for cancellation. It is therefore important that we are informed of your registration number and account number.
It is not a requirement, but the expedition is promoted if adequate information accompanies the package - for example, a copy of the order confirmation, registration number and account number for the bank account to which a refund can be made, a copy of any prior correspondence, etc.
Note - we do not accept packages sent by post. cash on delivery.
It is always a good idea to store the original packaging until you have figured out whether you want to keep what you bought or not. Lack of packaging can in some cases mean that the sales value of the product is reduced and thus the right of withdrawal can not be exercised.
Complaint There is a 2-year warranty on all items. In the event of a complaint, yonexshop.dk exchanges the item. We reserve the right to settle a complaint by paying the purchase price of the item. The cost of return shipments regarding. justified complaint is made, by agreement, by yonexshop.dk.
Note! We do not refund postage for shipments sent to us without prior agreement.
When you want to advertise a product, it must be submitted to us at our address:
Scansport A / S
Att: Yonexshop
Tinvej 3
3060 Espergærde
Denmark
When you return the item, please indicate the following: Description of the error Invoice number
Note - we do not accept packages sent by post. cash on delivery or otherwise.
If you have sent an item in for cancellation or complaint, you will always receive an email when we have received the item. In the email, you will receive information about the further process in connection with the processing of your cancellation / complaint.
A complaint about a product or service can be submitted to the Center for Complaint Resolution, Nævnenes Hus, Toldboden 2, 8800 Viborg.
You can complain to the Center for Complaint Resolution via the Complaints Portal for the Board of Trustees (link)
Personal data policy
personal Information In order for you to enter into an agreement with us via the website (perform a trade), you must register with the following personal information: Name, Address, Telephone number, Email address
The personal information is registered with super-outlet.dk and stored for 5 years.
We register your personal information for the purpose of being able to deliver the item to you. When personal information is collected via our website, we ensure that it is always done by giving your express consent, so that you are informed about exactly what information is collected and why.
We also register the following types of information about you (if you provide them to super-outlet.dk): Alternate delivery addresses
We do this for the following purposes: Alternative delivery addresses are saved so that they can be used when the customer wants orders sent elsewhere than where the payment address is.
All employees of the company have access to the information that is registered about you. We do not store customer information encrypted, but on computers that are password protected.
The information is not passed on to third parties. No other personally sensitive information is recorded.
All customer information is entered and transmitted in unencrypted form to super-outlet.dk.
As registered with yonexshop.dk, you always have the right to object to the registration and you have the right to insight into what information is registered about you. You have these rights according to the Personal Data Act and inquiries in this connection should be directed to yonexshop.dk via e-mail: kontakt@yonexshop.dk
The person responsible at yonexshop.dk for the registrations is: Scansport A / S, who can be contacted on +45 49130013 or on kontakt@yonexshop.dk
Cookies This e-commerce system uses so-called cookies.
The use of cookies is to ensure that you can shop comfortably with us. When you place items in your shopping cart, this information is stored in a cookie on your own computer.
Unfortunately, if your browser can not handle cookies or you have turned them off, you can not shop through our web store. You can see the rest of our website, but do not use the web store.
You are of course very welcome to place your order via email.
What is a cookie? A cookie is a small data file that is placed on your own computer's hard drive. A cookie is not a program and cannot read or destroy data from your computer. Only the website that has placed a cookie on your hard drive can read the contents of the cookie again. A cookie cannot be used by viruses or the like to harm your computer.
How to delete a cookie In Internet Explorer, a cookie is deleted by opening Internet Options under Tools. Under Temporary Internet Files, click Delete Cookies.
You can read more about cookies at www.cookiecentral.com .
Logging and statistics: Log statistics are used in this store. A statistics system collects information that can give a statistical picture of how many visitors a website has had, where they come from, what part of the website they use etc. In our store, log statistics are used solely for the purpose of optimizing the website and its functionalities. Log statistics are used to create increased usability.